Terms of Service

1. Acceptance of Terms

By accessing or using the OnyxMD website (getonyxmd.com) and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

OnyxMD is a brand name operated by:
Company: Curated Care LLC (DBA OnyxMD)
Address: 1309 Coffeen Avenue, Sheridan, WY 82801, United States
EIN: 61-2261560

2. Telehealth Services

OnyxMD provides access to telehealth consultations through our partner:

All medical services are provided by licensed healthcare professionals. OnyxMD is not a medical provider but facilitates access to telehealth services. Medical decisions are made solely by licensed providers based on their professional judgment.

3. Pharmacy Services

Prescriptions are fulfilled by our licensed pharmacy partner:

4. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Be a resident of a state where our services are available
• Provide accurate and complete information
• Have the legal capacity to enter into this agreement
• Not use our services for any unlawful purpose

5. Service Availability

Our telehealth services are available in 47 states. We do not currently provide services in:

• Alaska (AK)
• Mississippi (MS)
• New Jersey (NJ)

Service availability may change without notice. We reserve the right to refuse service to anyone for any reason permitted by law.

6. Medical Disclaimer

7. Payment Terms

By placing an order, you agree to:

• Pay all fees associated with your consultation and medications
• Provide valid payment information
• Accept that services are not covered by insurance
• Understand our refund policy as outlined below

We accept credit cards, Apple Pay, and PayPal. All transactions are processed securely.

8. Refund Policy

Refunds are available under the following conditions:

• Consultation fees are refundable if you are not approved for treatment
• Medication refunds are available for unopened, unused products within 30 days
• Shipping fees are non-refundable
• Custom compounded medications cannot be returned

9. Privacy and Data Protection

Your privacy is important to us. We comply with:

• HIPAA regulations for protected health information
• State and federal privacy laws
• Industry-standard security protocols

Please review our Privacy Policy for detailed information about how we collect, use, and protect your information.

10. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of OnyxMD or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

11. Prohibited Uses

You agree not to:

• Use our services for any unlawful purpose
• Provide false or misleading information
• Share medications obtained through our service
• Attempt to circumvent our security measures
• Harass or harm our staff or other users
• Use our services if you are under 18 years of age

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CURATED CARE LLC (DBA ONYXMD) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability shall not exceed the amount you paid for the services in question.

13. Indemnification

You agree to indemnify and hold harmless Curated Care LLC (DBA OnyxMD), its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions. Any legal action relating to these terms shall be brought exclusively in the courts of Wyoming.

15. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

16. Contact Information

For questions about these Terms of Service, please contact us at:

17. FDA Disclaimer

18. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms of Service shall otherwise remain in full force and effect.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and Telehealth Consent, constitute the entire agreement between you and Curated Care LLC (DBA OnyxMD) regarding the use of our services and supersede all prior agreements and understandings.